Frequently Asked Questions
Find answers to your questions about Trafficreator's features, account management, and more.
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General Questions
Trafficreator is an integrated platform designed to help you monitor your website traffic, understand visitor behavior, and manage your projects efficiently. It combines traffic analytics with project management tools in one place.
Trafficreator is ideal for website owners, marketing teams, digital agencies, project managers, and anyone who needs to track website performance and manage related tasks or projects effectively.
While Trafficreator provides valuable traffic insights similar to Google Analytics, it integrates this data directly with project management tools. This allows you to connect your marketing efforts or website changes (managed as projects/tasks) directly to their impact on traffic metrics, all within one platform.
Account & Billing
We offer several plans, including Basic, Pro, and Enterprise, tailored to different needs and team sizes. Each plan varies in the number of projects, team members allowed, and advanced features available. Please visit our Pricing Page for detailed comparisons.
Yes, we offer a free trial (e.g., 14 days) for our Pro plan so you can explore all the features before committing. No credit card is required to start the trial. You can sign up here.
You can manage your subscription, including changing plans or canceling, directly from your account settings under the "Billing" or "Subscription" section. Changes typically take effect at the end of your current billing cycle.
We accept major credit cards (Visa, Mastercard, American Express) and PayPal. For Enterprise plans, we may also support invoicing and bank transfers.
Features & Usage
You can view data such as: total visitors, unique visitors, page views, traffic sources (referral, organic, direct, etc.), geographic location of visitors, device types, bounce rates, session duration, top landing pages, and more.
After signing up, you'll be prompted to add your website URL. We will then provide a small tracking code snippet that you need to place in the
<head> section of your website's HTML. We offer guides for common platforms like WordPress, Shopify, etc.Yes, depending on your subscription plan, you can add and track multiple websites or properties under a single Trafficreator account.
Project Management
You can create projects, break them down into tasks, assign tasks to team members, set deadlines, track progress (e.g., using Kanban boards or lists), attach files, add comments, and monitor overall project completion.
The number of active projects you can create depends on your subscription plan. Please check our Pricing Page for specific limits.
Yes, plans that include multiple users allow you to invite team members, assign tasks to them, and collaborate through comments and status updates within the project management interface.
Troubleshooting
Please ensure:
- The tracking code is correctly installed on all pages of your website.
- You have waited at least a few hours (sometimes up to 24) for data to populate after installation.
- Your website is publicly accessible and not blocked by firewalls or requiring logins for the tracked pages.
- There are no JavaScript errors on your site conflicting with the tracking code.
Click on the "Forgot Password?" link on the login page. Enter the email address associated with your account, and we'll send you instructions on how to reset your password.
Security & Privacy
We use industry-standard security measures, including encryption for data in transit and at rest, regular security audits, and access controls, to protect your account and analytics data. Please refer to our Security Page and Privacy Policy for more details.
Yes, Trafficreator is designed with GDPR and other privacy regulations in mind. Our tracking respects user privacy, and we provide tools and guidance to help you comply with data protection requirements regarding the analytics data collected.
Still have questions?
Our support team is ready to help you with any questions or issues you may have.
Contact SupportReady to take control of your traffic and projects?
Sign up for Trafficreator today and start making data-driven decisions.
